latest health care news

16.10.12

Whistle-blowing charter promotes openness within the NHS

The new ‘Speaking Up’ charter launched today aims to encourage NHS workers to raise concerns without fear of reprisals.

Developed by NHS Employers and signed by 28 healthcare bodies, the charter has been established to promote and open and fair way of raising concerns, allowing for better health and working conditions within the NHS.

The initiative aims to reduce public concern over NHS conditions, by enabling NHS workers to report problems through the appropriate bodies and promoting more efficient quality control measures.  

The charter commits organisations to six commitments: to work in partnership with other organisations to develop a positive, fair culture; adhere to principles of the charter to foster a culture of openness; share expertise to break down barriers to reporting incidents and concerns early on; exchange information in the interests of patient and public safety; signpost individuals to support and guidance; and highlight issues where the current law may restrict those who wish to raise a concern.

Dean Royles, director of the NHS Employers organisation, commented: “NHS organisations subscribe to the values of the NHS Constitution, which makes it clear that patient safety and care depends on staff being able to report misconduct or malpractice without fear of victimisation.”

Cathy Warwick, chief executive of Royal College of Midwives, added: “It is crucial for the safety of women and babies that midwives can publicly raise legitimate concerns about any aspects of the service they deliver and work in, if all the official channels have been exhausted without the concerns being listened to and acted upon.”

And Christina McAnea, head of health at UNISON, said it was “vital” that staff have the confidence to speak up over concerns with patient care or staff safety. She said: “This charter will add a new level of protection for those patients as well as for staff.”

Chief executive of National Voices, Jeremy Taylor, urged all health and care organisations to make sure the charter is used in practice.

The charter has been signed by the following organisations:

Academy of Medical Royal Colleges, British Association of Occupational Therapists, British Dental Association, British Dietetic Association, British Medical Association, British Orthoptic Society, Care Quality Commission, Chartered Society of Physiotherapy, Federation of Clinical Scientists, General Dental Council, General Medical Council, General Municipal and Boilermakers, General Optical Council, General Osteopathic Council, General Pharmaceutical Council, Health and Care Professions Council, Hospital Consultations and Specialists Association, Managers in Partnership, NHS Employers, Nursing and Midwifery Council, Royal College of Midwives, Royal College of Nursing, Royal Mencap Society, Royal Pharmaceutical Society, Society of Chiropodists and Podiatrists, Society of Radiographers, Unison, and Unite.

The full charter can be viewed here: http://tinyurl.com/SpeakingUpCharter

Tell us what you think – have your say below, or email us directly at [email protected]

Comments

Brid Hehir   17/10/2012 at 11:48

I appreciate that supporters of the charter are trying to address a real problem regarding NHS care but fear that initiatives like this will not only encourage spying and grassing, it'll also exacerbate the culture of fear, suspicion and back covering that's become endemic. The Battle of Ideas will try to grapple with the problem of in 'A crisis of compassion: who cares?' at the Barbican Centre in London http://www.battleofideas.org.uk/index.php/2012/session_detail/6776

Truely Open?   22/10/2012 at 11:47

The NHS has a long way to go and even the unions are not pushing this enough. Staff, patients and users should all be able to raise issues to whoever they want, and there should not be a prerequisite to exhanst all official/formal channels first. There are 2 lessons to be learnt when "feedback" is given 1] how to improve the situation reported and 2] how to improve methods of communication of issues. If, for example, staff do not complete an incident form but write a complaint the oranisation should welcome the report and look to make communication of issues easier. Why would any organisation limit the communication channels or prescribe how they should be utilised when its biggest risk is not in the lack of discipline in reporting but the lack of reporting?

Add your comment

national health executive tv

more videos >

featured articles

View all News

last word

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad, president of the Association of the British Pharmaceutical Industry (ABPI), sits down with National Health Executive as part of our Last Word Q&A series. Would you talk us throu more > more last word articles >

health service focus

View all News

comment

NHS England dementia director prescribes rugby for mental health and dementia patients

23/09/2019NHS England dementia director prescribes rugby for mental health and dementia patients

Reason to celebrate as NHS says watching rugby can be good for your mental ... more >
Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Bei... more >

interviews

Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

24/10/2019Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

Today, speaking at the Royal College of General Practitioners (RCGP) annual... more >

the scalpel's daily blog

Covid-19 can signal a new deal with the public on health

28/08/2020Covid-19 can signal a new deal with the public on health

Danny Mortimer, Chief Executive, NHS Employers & Deputy Chief Executive, NHS Confederation The common enemy of coronavirus united the public side by side wi... more >
read more blog posts from 'the scalpel' >